TOYSRUS : BACK OF HOUSE SPECIALIST(Job Number: 22026)
General Description/Primary Purpose:
This position is responsible for maintaining the standards and expectations as outlined in our Back of House Best practices
, to include daily oversight of all inventory reports, the assembly and parts request process and to ensure the storeroom cleanliness and organization standards are achieved per our Standards of Excellence book. Since maintaining a productive, efficient and clean Back of House plays an integral role in the success of the store, the Back of House Team Member will be responsible for the proper execution of all storeroom standards along with ensuring a smooth and efficient customer pick:up process.
Able to navigate management
Work Station (MWS) in order to obtain and maintain all daily Store Inventory System reporting and metrics
Pull product from store room to support morning, mid:day or overnight replenishment.
Ensure all ticket sets from trucks and Not On Floor reports are built and placed for sale
in a timely fashion (same day).
Daily maintenance of the Ready to Ride program including coordinating product assembly and storage and ensuring all pre:built items are located within Store Inventory System.
Ensure that the parts request program is maintained and up:to:date in accordance with our parts request SOP.
All cleanliness standards are achieved and maintained per the Standards of Excellence book.
Work to ensure all big:ticket pick:ups are handled quickly, accurately and with the highest possible guest service.
Store any remaining product from the truck that was not completed during the truck process.
Responsible for all overstock and perimeter storage on the sales floor to include Store Inventory System upkeep of these locations.
Operate and teach the safe operation of the bailer and compactor.
Inspect all ladders to ensure they are safe to use.
Maintain all safety and loss prevention standards in the storerooms.
Ensure Key Item daily walk is completed.
Execute all initiatives per Company Standard Operating Procedures.
Retrieve shopping carts from the parking lot and inside the store, then store in their proper location.
Assist guests with selection of merchandise on sales floor.
Able to read the English language
Basic analytical skills
Excellent oral/written communication skills
Ability to lift merchandise up to 50 lbs and carry up to 10 feet
Able to troubleshoot problems
Minor mechanical ability to build floor samples.
**Please note that we recruit for this position on an on:going basis in order to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of resumes that we receive, only those candidates